Payment Processing Setup

It is important to be able to process credit cards online so you can capture payments at the time a customer is willing to pay. Firefly allows you to collect a deposit amount of your choosing at the time the guest makes a reservation.

Our payment processing partner

Our payment processing partner is Stripe. We chose Stripe because of the extremely simple process to set up an account and get started accepting payments. All credit card payments will be charged a small transaction fee, as all credit card processing companies do. You can review Stripe's very good pricing here. At the time of writing, they charge 2.9% + 30ยข per transaction, which is a very standard rate. Follow the steps below to start accepting online payments in just a few minutes.

Connecting to Stripe

Log in to your Firefly account, and go to Settings > Property and choose the Payments tab. Click the Connect With Stripe button.

Settings - Connect to Stripe
Under Settings > Property > Payments, click Connect With Stripe

You will be directed to Stripes website where you will create a new account. if you already have a Stripe account, skip this step and read below. Your business information such as address and contact information will be entered, as well as your bank account information so Stripe can deposit collected payments into your bank account.

Settings - New Stripe Acct
Create a new Stripe account

Once all required data is filled, you will click the Authorize access to this account button to complete. You will be redirected back to the Firefly website.

Settings - Save Stripe Acct
Complete new Stripe account

If you already have a Stripe account, select the Sign In link in the very top right. Enter your username and password to sign in. You will now see the below screen where you can select the account to connect.

Settings - Select stripe account
Choose an existing account if you already have a Stripe account

Select the account (1) if you have multiple accounts. Click Connect my Stripe account (2) to complete the process and return back to Firefly.

Settings - Stripe Connected
Your Stripe account is now connected

You will now see the green Connected to Stripe button. That is it, you are now ready to accept credit card payments! If you ever want to disconnect from Stripe, just select Disconnect from Stripe.

You can log into your Stripe dashboard at any time at stripe.com. They have a very user friendly dashboard that allows you to see all payments, run reports, and even view when your next deposit to your bank account will be.

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